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Departments
Linux Technical Support
Our largest department and core competency is technical support for web hosting
companies using Linux systems. Our technicians solve thousands of issues each
day involving all aspects of web hosting services. The Linux technical support
team works in smaller teams or levels relating closely to ITIL support standards
for maximum efficiency.
Linux System Administration
Our administration team tackles some of the most advanced and challenging issues
facing web hosts today. System administrators at Touch Support are required
to take complete ownership of server events and issues to resolve any
conceivable problem our clients may have with their systems.
Windows Technical Support
New to Touch Support, our Windows technicians have the exciting challenge of
growing and nurturing this budding department.
Information Technology and Software Development
Along with our principles of Operating While Innovating, our IT people work
very hard to perpetually refine and improve our systems.
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